International orders will be sent through UNITED PARCEL SERVICE (www.ups.com ) with provision of the related tracking number. We shall not be held responsible for the individual countries' import restrictions, duties, or fees imposed by Customs or by any other local authorities. Refused packages will be treated as abandoned without any refund from our side. Before placing any order please contact your local customs authorities or UPS and find out whether your purchase can be imported to your country.
We also shall not be responsible for any additional charges or lost of the package if this was caused by wrongly stated shipping address or tel.number. Be sure you provide correct shipping information.
Procedures for Returning and Exchanging Items
a) Damaged in transit:
We do offer replacement for items damaged in shipping such as a broken container or leakage, and we accept returns for items that may have been shipped incorrectly. Packages damaged in transit must be reported immediately to the shipping carrier and Baikal Herbs Ltd. Picture of the damaged package is also necessary.
b) We do not provide any refunds or returns if the package has been properly delivered to the recipient's address without any damage, in conformity with the order. Once the order has been sent and tracking number has been given we cannot stop the item from being delivered.
This web site may provide, or third parties may provide, links to other World Wide Web sites or resources. Because BaikalHerbs Ltd has no control over such sites and resources, you acknowledge and agree that is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that BaikalHerbs Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Dealing with Advertisers
Your correspondence or business dealings with, or participation in promotions of advertisers found on or through this web site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that Baikal Herbs Ltd shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on this web site.
Disclaimer of Warranties
You expressly understand and agree that:
a) will meet your requirements,
b) will be uninterrupted, timely, secure, or error free,
c) will provide results from its use that may be accurate or reliable,
d) will provide products, services, or information, that will meet your expectations, and
e) will be free of errors.
The information contained in this site has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure or prevent any disease. Only a licensed medical practitioner can offer medical advice.
Testimonials from enthusiastic users and news articles are for educational purposes only. By using this site, you acknowledge that we do not always prescreen content. You agree that you must evaluate and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content created by or submitted to this web site, including without limitation information in chat, message boards and any other part of this web site.